Ace Patient Intake in 2025: Remove the Clipboard—Finally

For years, the patient intake experience has been the same: you walk into a hospital, and before anyone asks how you’re feeling, you’re handed a clipboard, a pen, and the infamous stack of forms.  

It’s 2025—why are we still doing this? In an era where we can book flights, check into hotels, and order groceries with a few taps on a phone, forcing patients through a paper-based registration process isn’t just outdated — it’s inefficient, costly, and frustrating. 

And frustrating intake process can cost more than time—it costs patients. 

• Patients are 4x more likely to switch providers due to a poor digital experience (Fierce Healthcare). 

• Losing a single patient due to a bad intake experience can result in a lifetime revenue loss of approximately $250,000 (Avanade). 

It’s time to serve up a better game plan for patient intake. Much like pickleball, success in healthcare requires speed, agility, and strategy. It’s time to stop lobbing patient intake inefficiencies back and forth. Hospitals that continue to rely on paper-based registration are playing defense when they should be making their move to a smarter, more efficient intake process.  

The High Cost of Outdated Processes 

With financial pressures mounting in the healthcare industry, the need for smarter, more efficient administrative processes has never been greater. Now is the perfect time to embrace digital transformation and streamline patient intake. The numbers speak for themselves: 

• A study published in JAMA® found that 15% to 25% of total U.S. healthcare expenditures are tied to administrative processes. 

• Black Book Research found that 33% of all denied healthcare claims stem from inaccurate patient identification data, costing the average U.S. hospital $1.5 million annually. 

With stakes that high, it’s time for hospitals to rethink patient intake. The clipboard isn’t just an inconvenience; it’s an obstacle to better care. 

Ace Patient Intake with a Winning Strategy 

In pickleball, success is all about strategy, agility, and efficiency—the same principles that should apply to patient intake. Hospitals that continue to rely on paper-based registration are playing a slow game while their competitors are driving the ball forward with a fast, digital-first approach. 

Digital Intake, Real Results: A Smarter Start to Care 

Interlace Health delivers a seamless, efficient, and patient-centered digital intake experience. As the only fully integrated digital forms solution of its kind, we redefine patient registration by eliminating paper, reducing manual entry, and ensuring a streamlined, digital-first workflow that enhances efficiency for both patients and staff. 

What Makes Interlace Health Different? 

Healthcare organizations need more than just another digital intake tool. They need a solutions that works across care settings and integrates seamlessly into existing workflows. 

• Full EHR Integration – Connects with leading EHRs and core systems for real-time data flow, eliminating duplicate data entry. 

• Cloud-Based & Scalable – Secure, reliable, and accessible anywhere, supporting evolving healthcare needs. 

• Continue to Admit Patients During Downtime – Care doesn’t stop when EHRs go offline. Our solution ensures patient intake remains uninterrupted. 

• Remote Form Delivery – Patients can complete forms before arriving, fully integrating with Patient Connect™, Unified Consumer Communication™, and Artera Heartbeat™. 

• Support Across All Care Settings – Short-Term Acute, Primary Care, Specialty Care, Urgent Care, Home Healthcare, and Behavioral Healthcare. 

Measurable Impact: Real Savings for Staff & Patients 

With Interlace Health, hospitals aren’t just digitizing forms—they’re optimizing workflows, reducing administrative burden, and making life easier for both staff and patients. 

• 10+ minutes saved per patient registration 

• Up to 45 minutes saved per staff registration process 

Why Interlace Health? 

With 30+ years of experience solving healthcare challenges, Interlace Health understands what hospitals need to modernize patient intake without creating more complexity. Our EHR-agnostic, cloud-based platform is: 

• Flexible, customizable forms 

• Mobile-friendly UX and text messaging 

• Unlimited signature capture 

• EHR-Agnostic: Works with any system, reducing integration headaches. 

• Cloud-Based Flexibility: Manage and access data anytime, anywhere. 

Whether patients register from home, in the waiting room, or at the check-in desk, their experience should be effortless. Providers should have immediate access to accurate data, reducing delays and improving care coordination. 

Hospitals that still rely on paper-based intake are falling behind. The industry is moving forward, and patient expectations are changing. The question isn’t if hospitals should eliminate the clipboard—it’s when. And for many, the time is now. 

 

Make the Winning Play at HIMSS 2025 

Get ready to serve up some fun at HIMSS 2025! Stop by the Interlace Health booth #4568 for a pickleball-themed experience, complete with interactive games and a live demo of our game-changing patient intake solution. Learn how our fast, digital-first approach can help your hospital eliminate inefficiencies and ace patient intake. 

Whether you’re here to chat with our experts or take a break from the show floor for some pickleball action, we’ve got something for everyone. 

Look for the pickleball booth #4568 at HIMSS and see a live demo of our patient intake solution! Request a demo today.