City of Hope

City of Hope, a top-ranked cancer center, partnered with Interlace Health to transform patient registration by implementing eSignature technology. Before this change, they struggled with outdated forms, manual paperwork, and compliance risks.

“The EHRs can’t handle everything – there’s a huge gap. Interlace Health bridges that gap and keeps everything in context as if it’s one system.” — Adrienne Beauvois, Executive Director HIMS, City of Hope

By integrating seamlessly with Epic (EHR), Interlace Health eliminated version control issues, reduced administrative burden, and improved patient check-in speed. The transition saved time and costs by eliminating printing and scanning, while also enhancing staff efficiency and patient experience.

The solution has now been adopted across 28 of 32 locations, proving its scalability and effectiveness.

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