CUSTOMER GROWTH: Nathan Littauer Hospital
As part of their move to MEDITECH Expanse EHR, Nathan Littauer Hospital will be adding Interlace’s Health’s Patient Intake Solution to all 11 clinic locations.
As part of their move to MEDITECH Expanse EHR, Nathan Littauer Hospital will be adding Interlace’s Health’s Patient Intake Solution to all 11 clinic locations.
MedStar Health proudly cares for more than half-million patients each year across Maryland and the Washington, D.C. region in their hospitals, urgent care and ambulatory care facilities, and physician offices.
Their extensive network of providers enables them to offer the highest quality, most advanced care—close to where their patients live and work. And, because MedStar is committed to their not-for-profit mission, they remain dedicated to reinvest in the health and wellness of all the communities they serve.
A current customer, MedStar leverages Interlace Health to enhance their Cerner environment and improve form management processes across the organization. We have recently extended our partnership with MedStar to include our Remote Patient Intake Solution for clinical research trials. MedStar leverages our guided patient viewer (GX). Integrated with IDX & MedConnect, MedStar leverages Interlace Health for Cardiovascular clinical consents, among others, on iPads to acquire face-to-face patient consent for trial participation.
New partnership makes it easier for patients and healthcare providers to share, complete, sign, and store required forms electronically
OCKVILLE, Md. & ST. LOUIS — A new partnership between DrFirst and Interlace Health will make it easier for patients and healthcare providers to send, complete, sign, and manage forms so that needed medical treatment can be provided efficiently.
DrFirst is a pioneer in technology, support, and services that connect people at touchpoints of patient care. Interlace Health (formerly FormFast) is a process transformation company that solves many of healthcare’s central challenges through seamless data capture and information exchange.
The partnership enables Backline, DrFirst’s award-winning care collaboration platform, to offer its users an integrated Interlace Health module, which allows healthcare organizations to share forms via secure messaging to patients, external clinicians, or anyone who needs to provide information and sign documents. Providers can now use Backline to deliver Interlace Health’s forms to patients and other healthcare providers in advance of medical procedures to improve pre-registration and intake processes, prevent delays, and improve the patient experience. The documents can be stored in a patient’s medical record, and the process increases efficiencies and supports social distancing for patients and medical staff.
Completed and signed forms are required at many points within the health system for patients to get needed treatment. Yet missing consent forms are the most frequent cause of surgical delays at nearly 25%, according to a study by the UT Health Science Center.
“Except for life-saving emergency care, forms are often one of the first steps in healthcare,” said G. Cameron Deemer, president of DrFirst. This requirement goes beyond a patient simply providing his or her name, date of birth, and insurance information, according to Deemer. “A patient may arrive at a hospital for surgery, after having fasted since the night before, after having taken one or more days off work, and having arranged for transportation home. But that surgery won’t happen if the hospital hasn’t received ‘clearance for treatment’ forms from the patient’s primary care physician or the cardiologist.” These situations can frustrate patients, disrupt staff, and increase costs to the healthcare system, Deemer explained.
Incorporating Interlace Health with Backline allows these documents to be shared, completed, signed, and stored in electronic medical records in a way that meets HIPAA requirements to protect patients’ private health information. This also saves time by eliminating the need to print, fax, or scan documents.
“Healthcare organizations can spend a lot of energy trying to get these needed forms completed and signed in time so patients’ treatments aren’t delayed and to help control healthcare inefficiencies,” said Art Nicholas, chief revenue officer at Interlace Health. “Our partnership with DrFirst means that patients can get the care they need when they need it, clinicians can collaborate more efficiently, and healthcare organizations can improve operations and ensure compliance.”
Backline can streamline the delivery of any type of document generated by Interlace Health, such as forms for patient intake and informed consent, as well as healthcare organizations’ administrative forms for human resources, downtime, and risk management.
About Interlace Health
Interlace Health (formerly FormFast) lives at the intersection of the relationships, environments, and experiences at the heart of modern health care. By enabling seamless data capture and information exchange among providers, staff, and patients, Interlace Health solves many of health care’s central challenges through process transformation. The result for its clients is reduced costs, increased collections, uplifted patient experiences, improved operational efficiency, and enhanced support of an organization’s integration strategy.
Interlace Health’s platform enables several solutions that are accessible by clinicians and patients inside and outside the walls of the health care system. These include patient intake, revenue cycle management, electronic consent, forms-on-demand and downtime contingency. To learn more about how the company is improving health care workflow, visit www.interlacehealth.com.
About DrFirst
Since 2000, DrFirst has pioneered healthcare technology solutions and consulting services that securely connect people at touchpoints of care to improve patient outcomes. We create unconventional solutions that solve care collaboration, medication management, price transparency, and adherence challenges faced in healthcare. We unite the Healthiverse by providing our clients with real-time access to the information they need, exactly when and how they need it–so patients get the best care possible. DrFirst solutions are used by nearly 300,000 healthcare professionals, including more than 100,000 prescribers, nearly half of the EHRs in the U.S., and more than 1,400 hospitals in the U.S. and Canada. To learn more, visit DrFirst.com.
UPCOMING WEBINAR: PATIENT INTAKE AND INFORMED CONSENT FOR TELEHEALTH
Can your current Patient Intake Process support the rise of telehealth? As hospitals and health systems navigate widespread telehealth use in wake of the COVID-19 pandemic, transforming traditional in-person processes, such as patient intake, are the natural next steps along the patient care journey.
The failure to capture patient intake information and consent for telehealth can affect productivity and the revenue cycle.
On June 1, 2020, Interlace Health partnered with Becker’s Hospital Review to sponsor a webinar discussing improving the patient intake process in relation to virtual care delivery as healthcare increasingly moves toward a more telehealth-based care delivery model.
Since the webinar even was one of Becker’s highest attended webinars to date, we are planning to host an encore presentation on June 20th!
The webinar will be led by Theresa Moss, solution marketing manager at Interlace Health; and Ann Hill, solution architect at Interlace Health. Attendees will see first-hand how Interlace Health enables the electronic capture of patient information and consent for each telehealth visit, creating a seamless experience for atients, staff, and providers.
Don’t miss this last chance to view this popular webinar and ensure your organization is prepared to best navigate the patient intake process.
Since its founding in 1970, Rothman Orthopaedic Institute has grown from a single Philadelphia office into one of the nation’s largest and most-respected orthopaedic practices. As Rothman Orthopaedic Institute has grown in capability, staff and reputation, it has broadened its reach into dozens of communities throughout the Philadelphia suburbs, New Jersey and New York.
Interlace Health will be automating their Informed Consent process integrated to eClinicalWorks. Informed Consent by Interlace Health does away with paper, clipboards, scanners – and even electronic signature devices. Staff can quickly and easily select the correct from within the patient’s EHR, so it’s always accurate. Content can be standardized, and fields marked as required, improving risk management and compliance. The patient reads and signs the form on a tablet or computer, at the bedside or office. Staff then self-signs the form and date-time stamps are automatically applied. The signed consent is archived into the EHR – making documentation instantly visible to the care team.
Newton Medical Center to deploy Electronic Informed Consent Solution in hospitals & clinics
Informed Consent by Interlace Health does away with paper, clipboards, scanners – and even electronic signature devices. Staff can quickly and easily select the correct from within the patient’s EHR, so it’s always accurate. Content can be standardized, and fields marked as required, improving risk management and compliance. The patient reads and signs the form on a tablet or computer, at the bedside or office. Staff then self-signs the form and date-time stamps are automatically applied. The signed consent is archived into the EHR – making documentation instantly visible to the care team.
Opened in 1946, Thomas Memorial Hospital is a not-for-profit healthcare facility located in South Charleston, West Virginia. Thomas Health’s mission is to be the trusted, personal choice for wellness and quality care, focused on optimal individual health.
This new customer is implementing Forms On-Demand, Electronic Informed Consent, and Downtime at 2 hospital locations and 26 clinics to support their MEDITECH Expanse migration.
Fulton County Health Center Adds Interlace Health eConsent Solution to Hospital and 39 Clinics
Avera Health Expands Interlace Health Footprint with Electronic Informed Consent and Patient Intake Solution at 39 Locations
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