Operational Through Any Outage

Protect Care, Documentation, and Revenue During Downtime

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Is Your Organization Prepared for Downtime?

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Ransomware-driven healthcare downtimes since 2018
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average recovery time per major incident
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1 in 4 organizations required more than a month to recover from a ransomware attack

The Real Cost of Downtime

Downtime is inevitable, but the outage itself is rarely the expensive part. The harder problem comes after: reconciling paper records, clearing documentation backlogs, and closing compliance gaps that surface weeks later. Our white paper breaks down why traditional downtime models fall short, and what a stronger approach looks like.

Inside the white paper

  • Why paper breaks the digital coordination hospitals depend on
  • What actually drives weeks of post-outage recovery work

  • A framework for identity, documentation, and recovery

  • How Health Systems Are Taking a Smarter Approach to EHR Downtime

Downtime Capabilities

Any Outage, Covered

Your team keeps working whether the EHR, the network, or both are unavailable

Registration Continuity

Register and admit patients offline, then reconcile automatically the moment systems reconnect

Governed Documentation

Clinical and administrative capture stays standardized, traceable, and audit-ready throughout

DOWNTIME:

SOLUTION FEATURES

  • Available During Any Outage
  • Automatic Reconciliation
  • EHR-Agnostic Compatibility
  • Mobile Access
  • Secure Data Capture
  • Role-Based Access

How to Stress-Test Downtime Readiness

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Plans exist. Binders are stocked. Drills happen. Real outages still find the gaps. Check out our blog post and learn:

  • Where identity, documentation, and recovery break down
  • Five questions that reveal real readiness gaps
  • How to shorten recovery before the next outage

Keep Patients Moving Forward

  • Continuity in Care: Admit new patients and continue procedures through any outage
  • Stay Compliant: Documentation stays governed and audit-ready, not improvised
  • Avoid Revenue Cycle Disruption: Charge capture and billing keep moving without a backlog
  • Smooth Transition Back to Up Time: Records reconcile automatically the moment systems reconnect

Interested in a Demo?

Related Content

  • Exploring Opportunities to Enhance Operational Resilience During EHR Downtime

  • How Health Systems Are Taking a Smarter Approach to EHR Downtime

  • Minimizing Downtime Risk: Empowering Canadian Healthcare with Digital Downtime Solutions

FAQs

With our Downtime solution, your hospital can continue to:

  • Admit & register patients
  • Document clinical information
  • Minimize the impacts of a downtime event on your staff
Yes, our downtime solution allows you to auto-print forms, wristbands and labels with barcodes for PPID during a downtime.
Interlace Health simplified the transition back to uptime. If you’ve printed your forms to paper, they will print with a patient and form time barcode that enable auto-indexing for archival. If you have completed them digitally, once the connection between your EHR and Interlace is established, HL7 integration will kick in to automatically archive the forms into the right place in the patient’s chart.
Interlace Health’s Downtime solution supports various types of downtimes. Whether it planned, or unplanned, just your EHR or your network as well, our solution helps enable continuity of care for your patients and easy access to the most up to date documentation for you staff.

Let us show you how Interlace Health’s Downtime Solution keeps patient care moving forward.