Minimizing Downtime Risk: Empowering Canadian Healthcare with Digital Downtime Solutions

Digital Health Canada and Interlace Health explore how Canadian hospitals can turn downtime from a high-risk scramble into a well-rehearsed, compliant process. Interlace Health leaders Art Nicholas, Andrew Nemirovsky, and Anne Hill discuss the growing impact of EHR outages, cyber incidents, and planned maintenance, and what Accreditation Canada and Canadian privacy laws now expect from organizations. You’ll see a live demo of Interlace Health’s cloud-based digital downtime solution, including a centralized forms library, barcoded print and eForms, a downtime registration app for new patients, and seamless EHR integration once systems are restored. Learn how standardizing and digitizing downtime workflows can protect patients, support staff, and strengthen operational resilience across your health system — whether you’re leading clinical operations, IT, or privacy and compliance.