Solving the Epic Forms Challenge: On-Demand Libraries & Downtime Made Easy

Working with Epic hospitals across the East Coast, one thing I’ve seen time and time again: managing forms inside Epic is a bigger challenge than most expect.

With thousands of forms scattered across departments, no easy way to keep them updated, and little visibility into what’s actually being used, it’s a common pain point. This issue becomes even more critical when the system goes down (which, by the way, happens more than people think).

“I didn’t realize they go down every month.”

That quote came from a hospital we recently worked with during a downtime planning discussion. Epic is a powerful EHR, but every system needs regular maintenance, patches, and the occasional unplanned reboot. And when Epic is offline, whether for minutes or hours, you need a reliable way to access key patient forms.

That’s where Interlace Health’s Epic Downtime Forms solution comes in. We help hospitals build a secure, web-based library of critical forms that staff can access anytime, from any device, even when Epic is down. Whether it’s downtime consents, admission packets, or lab requisitions, staff aren’t scrambling or reverting to paper binders — it’s all online, searchable, and up-to-date.

A Faster Way to Go Paperless

When it comes to building a digital forms library, Epic hospitals often feel overwhelmed by how many forms they have floating around. Clinical, administrative, specialty-specific, external vendor forms — it adds up fast.

One health system told us,

“We weren’t sure how we were going to convert over 1,000 forms electronically without it taking years, but Interlace did it in months.”

That’s not unusual. Our Forms on Demand platform is purpose-built to help Epic clients digitize, manage, and deploy massive form libraries quickly and efficiently. We use a proven conversion process, collaborate directly with department leaders, and help identify duplicates or outdated forms to ensure you don’t bring clutter into your new digital environment.

Why It Matters

No more chasing paper: Staff can pull the right form instantly, with the correct version every time
Fewer IT tickets: Forms are managed by business owners, not buried in print servers or lost in Epic’s backend
Downtime-ready: Critical forms are still accessible when Epic is offline
Audit-friendly: Always know what’s being used, by whom, and when it was last updated
And perhaps most importantly, the end result is smoother workflows for clinicians and a better experience for patients.

Final Thought

Epic is a world-class EHR, but even world-class systems need support around the edges. Managing and accessing forms, especially during downtime, shouldn’t be a headache.

With Interlace Health, Epic hospitals get a flexible, scalable solution that removes the noise around forms and gives staff the tools they need to do their jobs better, faster, and more confidently.

For more information on Interlace Health Forms solutions, contact us at sales@interlacehealth.com