MEDITECH blog recaps Interlace Health hosted Executive Webinar event – What’s Now and What’s Next for a Safe Return to Work – with MEDITECH, CereCore, Salesforce and Interlace Health.
Informed Consent’s Paper Problem Makes Healthcare Headlines – Shedding Light on the Critical Solution
While advances in technology bring the power to improve interactions between patient and provider, informed consent forms often remain a lingering source of manual and paper intensive processes throughout healthcare organizations.
In fact, recent research from CynergisTek shows 76 percent of healthcare organizations surveyed, which use a common EHR platform, still print consent forms instead of using an electronic signature solution.
While consent stands for much more than a signature on a form, the effectiveness of the process in which the consent signature is obtained is extremely important. The industry is starting to take notice of the costly repercussions of sticking to the status quo.
Unfortunately, here we are in 2018 and informed consent documents remain on paper. Why is this such a big problem?
As Shahid Shah points out in his article: ‘Informed Consent: Let Go of the Status Quo’:
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- JAMA reports that two-thirds of procedures have missing consent forms, causing 10% of procedures to be delayed, and costing hospitals over $500k per year.
- Joint Commission reports over 500 organizations annually experience compliance issues because of missing consent forms. There’s almost a 1 in 4 chance that your own organization has this compliance problem.
- A recent JAMA Surgery paper estimated that two thirds of malpractice cases cited lack of informed consent, which increases liability risk.
- Superfluous paperwork directly contributes to clinician burnout.
- Patients often don’t understand their procedures or aren’t properly educated about the service they’re about to use.
As the list above confirms, paper is causing big problems in the processes. Informed consent – one of the most vital forms of communication in healthcare settings, should not be overlooked by healthcare leaders.
Three recent articles from some of Health IT’s top influencers speak to the paper problem with informed consent and highlight the solution to one of healthcare’s biggest process issues: implementing an electronic informed consent solution.
Industry Experts Highlight the Solution to the Common & Costly Problem
Health IT Influencers Shahid Shah, Colin Hung, and John Lynn weigh in on the topic in the following articles and the value electronic informed consent brings to healthcare organizations:
Informed Consent: Let Go of the Status Quo (Shahid Shah, Hospital EMR & EHR)
Shahid Shah, award-winning Government 2.0, Health IT, Bio IT & digital Medical Device Inventor & CTO with over 28 years of technology strategy, architecture, engineering, entrepreneurship, speaking, and writing experience, uncovers the big problem with the healthcare industry’s informed consent status quo.
“Today, many healthcare institutions go without automation of consent documents – which I’m calling the status quo. Even though this document is essential, and its non-digital status quo creates many financial, clinician, and compliance burdens, it’s not high in the list of priorities for digitization or automation.” – Shahid Shah
Shahid recognizes the benefit of turning to an automated process with solutions, such as Interlace Health, which he describes as: “a universally applicable, easy to deploy, and easy to use software package with a fairly rapid ROI”.
“With eConsent software, clinicians aren’t interrupted in their workflows, patients are more satisfied, compliance becomes almost guaranteed, and procedures aren’t delayed because of lost paperwork.” – Shahid Shah
Going from Paper-Based Consents to eConsents in Healthcare (John Lynn, EMR and HIPAA)
John Lynn, Founder of the HealthcareScene.com blog network, showcased the need for an improved informed consent process in his interview with Interlace Health’s Director Clinical Solutions, Robin McKee. John points out a reason the paperless office still alludes us is paper-based consents.
In the interview, Robin offers a lot of great insights into consents in healthcare, the value an eConsent solution, and how Interlace Health is helping organizations successfully make the shift.
“Electronic consent forms are superior to paper in this regard. While paper consents get lost or have to be carried around in a paper chart until they are scanned into the EHR, eConsent forms are instantly archived into the EHR. This ensures the document is archived correctly every time. Plus, it is easy to access the form in pre-op, as well as confirm in the OR during timeout. We utilize a variety of methods, including HL7 and FHIR, to integrate with any EHR or document management system.” – Robin McKee, Interlace Health’s Director of Clinical Solutions.
Looking to Improve Patient Experience? Simple Options Can Yield Big Results. (Colin Hung, Hospital EMR and EHR)
Highlighting the overlooked, yet quick-hit improvement area, of the informed consent process in healthcare, Colin Hung, co-founder of the #hcldr (healthcare leadership) tweetchat one of the most popular and active healthcare social media communities on Twitter, also highlighted this hot-topic issue.
He shares The National Center for Ethics in Health Care has a special guideline that prohibits gurney consent (when a patient is asked to sign consent forms ‘on the gurney’ or after they have been sedated in preparation for a procedure) although the situation is a reality in many organizations.
….”That handbook states that “Patients must not, as part of the routine practice of obtaining informed consent, be asked to sign consent forms ‘on the gurney’ or after they have been sedated in preparation for a procedure.” This clause was meant to ensure the consent does not occur “so late in the process that the patient feels pressed or forced to consent or is deprived of a meaningful choice because he or she is in a compromised position. Sadly, gurney consents are an all too common occurrence in hospitals that use paper-based consent forms.” – Colin Hung
Colin details the easy win opportunity for improving patient experience with an eConsent solution like Interlace Health.
“Improving patient experience is a top priority. Instead of grandiose new programs, hospitals and practices would see better results by focusing on simple options that have a big impact – like an eConsent solution. Interlace Health eConsent makes it easier for organizations to treat patients with respect and gets patients involved in their care.” – Colin Hung
The Time is Now: Turning to an Electronic Informed Consent Solution
As these articles convey, the healthcare industry is recognizing that even though the informed consent document is essential – and its non-digital status quo poses many financial, clinical, and compliance risks – the problem often remains yet to be addressed by proven automation solutions, such as Interlace Health.
For many health systems, improving the informed consent process has quickly become integral to a proactive approach to key strategic initiatives such as patient experience, cost savings, and risk management.
As Shahid, John, and Colin’s recent articles point out, Interlace Health’s eConsent solution addresses the industry’s growing need for a more streamlined, reliable, and consistent informed consent process and provides an alternative to the error-prone, paper-based process.
Interlace Health’s eConsent Workflow
Interlace Health provides robust form technology that presents clinicians with a simple, intuitive, and straight-forward process to capture consents.
By scanning the barcode on a patient’s wristband, the appropriate forms for that patient are launched for review and completion. The patient can read the form on a tablet device at the point-of-care, and conveniently sign the form electronically with their finger or stylus.
Staff can then quickly self-sign the form and date-time stamps are automatically applied. Upon the submission of the consent form, it is archived instantly into the EHR – preventing lost information and making documentation instantly visible to the care team.
Interlace Health cuts costs associated with paper, toner, printing, scanning and storage by digitizing consent processes and increasing productivity. On forms costs alone, hospitals can save thousands of dollars per year with Interlace Health’s mobile bedside consent.
In addition to a large financial savings, Interlace Health allows healthcare organizations to meet regulatory, ethical, and legal requirements while creating a more efficient and standardized consent experience for staff and patients.
See why today’s leading healthcare organizations are turning to Interlace Health to automate the critical process of informed consent.
Interlace Health has worked with 1,100 healthcare organizations in our 25+ years in business. As a result, we have had the pleasure of working closely with several EHR vendors, including MEDITECH.
We found MEDITECH’s latest eBook: The Essential Guide to EHR Value & Sustainability to be an invaluable resource for healthcare organizations planning their EHR strategy.
The eBook highlights the six necessary qualities in an EHR, the 10 key drivers of financial sustainability, an EHR cost-benefit checklist, and case studies. View MEDITECH’s eBook.
Speaking of maximizing the value of your EHR, we are proud of the work we have done through our partnership with MEDITECH. Hundreds of MEDITECH hospitals have turned to Interlace Health to help enhance their EHR implementation, as they replace paper forms with paperless eForms, barcode admission packets, electronically capture patient consents, accelerate administrative workflow, and more.
“The level of integration between Interlace Health and MEDITECH has created a seamless experience for our end-users, which has led to a successful adoption rate. The technologies enhance the use of each system. In fact, our users don’t even realize they’re using functionality outside of MEDITECH when leveraging FormFast – and that is the real goal of interoperability,” said Katie Wood, Assistant Director of Information Systems at War Memorial Hospital.
As you plan to optimize your EHR environment, we invite you to learn more about how Interlace Health eForms technology can help you reduce cost, improve processes, and enhance your EHR investment. Learn more about how Interlace Health enhances MEDITECH.
Another year, another HIMSS in the books for FormFast.
We were proud to be among the 43,979 health IT professionals, clinicians, executives, and vendors from around the world that attended The HIMSS Annual Conference & Exhibition 2018 in Las Vegas.
The best part about a week of exceptional education, world-class speakers, cutting-edge health IT products, and powerful networking? The opportunity to connect with people, that despite different backgrounds and roles, share the same passion and commitment to improving healthcare through the power of technology.
For FormFast, HIMSS is about being able to build new relationships and strengthen existing ones. We enjoyed catching up with our customers, and partners, such as MEDITECH and Salesforce; as well as greeting some new faces to our booth.
As we discovered in Vegas, our customers, prospects, and partners were just as excited as we are about the evolution and the powerful role eForms technology plays in modern healthcare.
The industry is understanding how investing in effective eForms technology is an investment in improved data management and processes. HIMSS was once again the perfect venue to connect with health IT pros, learn about their specific challenges, and share how FormFast is evolving to matter even more to healthcare.
We are a firm believer that what happens in Vegas (more specifically at HIMSS), doesn’t have to stay in Vegas.
We look forward to continuing the conversations started and continuing to play a key role in the technology infrastructure of leading healthcare organizations.
In the meantime, here are a few of FormFast’s key highlights from HIMSS18 in Las Vegas.
Booth 4825 – An Invitation to Rethink Healthcare Forms
The theme at booth 4825 was “Rethink Forms, Think FormFast.” This theme speaks to the realization modern healthcare organizations are having that forms are much more than a necessary “business expense”.
The information on healthcare forms drives the clinical and business processes that are the foundation of every healthcare organization – making the way forms are managed a top priority.
FormFast’s solutions are closely aligned to healthcare’s top initiatives and have strong ties to the top themes discussed at HIMSS18, such as patient data access, analytics, cloud, FHIR, EHR-related physician burnout, interoperability, the switch to value-based care, and data security.
Our Spotlight on New Innovations & Important Solutions
Rethink Forms also speaks to our focus on innovation and punctuates the new innovations we highlighted at the show, such as: Patient Wristband Scanning via FormFast Go, Guided Forms, Integration with the EHR via FHIR, Dynamic Pre-Fill, Remote Data Capture (via FormFast Connect), and much more.
Two of core solutions demonstrated that resonated with attendees were:
Mobile eConsent Solution – Empowers clinicians to electronically document informed consent at the point-of-care. Forms are instantly archived in the EHR, preventing the need to scan them by hand.
Pre-Registration Solution – Allows patients to review and complete admission documents at home, before arriving for treatment – giving providers real-time data to accelerate care.
Toasting to HIMSS18 at Happy Hour – You Can’t be in Vegas, and Not Enjoy Yourself!
From 4-6pm on Tuesday and Wednesday drinks were on FormFast! Visitors enjoyed an open bar at our booth and the opportunity to network and mingle with FormFast employees and other health IT professionals, and watch live demos of FormFast solutions.
Get Away from Paper and Enjoy a Getaway to Europe!
We had quite the booth draw this year! One lucky visitor of our booth will be on their way to Paris & Rome.
By viewing a quick demo of our Mobile eConsent Solution, attendees were entered for a chance to win a prize trip to Europe (Paris & Rome).
To our winner: we will be in touch soon – stay tuned! Au revoir!
FormFast Integration Featured in HIMSS Interoperability Showcase
FormFast was featured in the HIMSS18 Interoperability Showcase alongside Epic, Cerner, GE, and others highlighting how we enhance the EHR and other systems. The Interoperability Showcase was a premier 30,000-square-foot exhibition that demonstrates the interoperability imperative for connecting health and care.
Attendees learned first-hand exactly how FormFast’s innovative solutions integrate with leading EHR and other core systems in the Labor & Delivery and Community Collaborative Cancer Care vignettes.
We were proud to be such a big part of this event and help drive a greater commitment to interoperability in the industry.
The conversations that take place at HIMSS lay the foundation for what the industry can accomplish in the coming year, and FormFast looks forward to being at the forefront of the innovation and transformation to come!
Thanks for everyone that came by FormFast’s booth #4825! We had a great week in Vegas and are already looking forward to HIMSS19 in Orlando, Florida!
Ready to continue the conversation? Contact us today!
We look forward to heading to Vegas March 5-9 for most anticipated Health IT event of the year – the 2018 Health Information Management and Systems Society (HIMSS) Annual Conference & Exhibition.
Over 45,000 professionals will convene in Las Vegas for HIMSS 2018 for a week of education, innovation and collaboration to help uncover the promise of health information and technology.
Being no stranger to HIMSS, FormFast knows that walking through the exhibit hall is a bit like browsing through your Netflix account – so many wonderful options, but only so much time.
That’s why we put together 6 reasons we believe booth 4825, should be a key destination for health IT professionals looking to modernize healthcare document processes at their organization – while having some fun along the way.
Here are our top 6 reasons to visit FormFast at booth 4825 at HIMSS18 in Last Vegas.
1.) Get a First-look at New Innovations
FormFast will be spotlighting new FormFast technology, including their new mobile app, patient wristband scanning, mobile-optimized forms, and much more.
- FormFast Go – FormFast’s new mobile app enables your staff to get the forms they need on-the-go.
- Patient Wristband Scanning – Get the right forms for a patient in seconds by scanning the barcode on their wristband.
- Guided Forms – Empower your patients to fill out forms on their phone all through an intuitive, guided experience.
2.) See Important Solutions in Action
FormFast has hundreds of solutions that are utilized across healthcare organizations to solve a wide variety of automation challenges. These solutions are powered by customized electronic forms that are familiar to users in appearance, but offer robust functionality for data capture and workflow routing. At HIMSS18, FormFast will be showcasing demos that highlight how their industry-leading solutions are modernizing informed consent, pre-registration, patient intake, and more.
3.) It’s Time to Rethink Healthcare Forms
Modern hospitals are realizing that forms are much more than a necessary ‘business expense’. They are understanding how effective forms technology is a long-term investment in improved data management that ties directly into modern healthcare’s top strategic objectives, such as patient engagement, operational efficiency, patient safety, compliance, and analytics.
Learn how over 1100 healthcare organizations, just like yours, are eliminate scanning, accelerate processes, and reducing costs with FormFast.
4.) Embrace Interoperability
FormFast integrates with a wide variety of health IT systems, including EHR, archiving, ECM, and financial platforms – adding valuable functionality. This seamless integration maximizes IT’s investment in core hospital systems, and an increased level of automation allows clinical staff to place more focus on patients, not paperwork.
FormFast will be featured in the HIMSS18 Interoperability Showcase alongside Epic, Cerner, GE, and others highlighting how we enhance the EHR and other systems. Come see our solutions in action in the Labor & Delivery and Community Cancer Care. Visit the HIMSS website for details on the event!
5.) Join us for Happy Hour (We are in Vegas after-all)
Cheers to HIMSS18! Network with FormFast experts and other healthcare professionals while having a drink (or two) on FormFast on the exhibit hall floor (booth #4825) – March 6th & 7th (4-6PM both days). RSVP here
Now, as Netflix would ask: “Are you still watching?”
Good, because last but not least …
6.) Win a Trip to Paris and Rome by playing FormFast’s Sign & Win Game!
FormFast is making a chance to win a European trip of a lifetime as easy as: Scan, Sign, Submit.
View our eConsent solution in action at booth #4825 with our Sign & Win game and be entered to win a trip to Paris and Rome – & some other great prizes!
Pssstt … want an extra entry? Schedule a meeting or visit us at the Interoperability Showcase!
For those attendees interested in learning how FormFast can transform your organization, you can personalize the conference experience by scheduling a meeting with FormFast at booth #4825. Our experts will be on hand to learn about your specific business challenges and work with you to identify the right solutions.
Be sure to follow FormFast on Twitter for live updates from #HIMSS18!
As we shared in our last blog post, we are very excited about the upcoming HIMSS18 Conference in Las Vegas, especially for this year’s HIMSS Interoperability Showcase.
In addition to highlighting our role in improving the informed consent process, we also wanted to shed light on the important process that is the key link between scheduling and admissions at healthcare facilities: pre-registration. Once a “nice-to-have,” pre-registration is now considered a critical process for ensuring that patient information is properly collected, and that staff are fully prepared to deliver care.
The Problem with Pre-Care Data Collection
A mobile pre-registration process has the power to accelerate admissions, yet many outdated methods of collecting Patient Generated Health Data (PGHD) before care (think mail, phone, websites, downloaded forms, and even patient portals) still exist.
These methods rely heavily on information being re-entered into the EHR or registration system as information collected via forms is not automatically integrated with these systems. This leaves room for error, delays, and can impact patient experience and staff satisfaction.
Due to pre-registration being the start of a patient’s “care journey” and often the first impression a patient gets of their healthcare organization, hospital stakeholders are putting special attention on streamlining the important process.
In today’s market, mobile forms technology exists that acts as an add-on to your EHR, providing the forms features needed for patients to easily complete intake documents electronically before they arrive for treatment. This ensures healthcare organizations collect and provide quality clinical information to staff and create a positive experience for patients.
Where FormFast Fits In
FormFast’s Pre-Registration solution ensures patients review and complete required admissions documents and checklists electronically at home. This gives providers the real-time data they need to deliver better care, while helping the patient feel more engaged in their care journey.
FormFast integrates with EHRs or patient portals to streamline pre-registration and capture patient-generated data remotely. Documents and data are instantly visible to the care team as the patient completes online forms.
Upon a patient’s arrival to their appointment, their documentation has already been reviewed and processed, so admissions are accelerated, and treatment is expedited.
Accelerate Admission Workflow Through Interoperability
FormFast integrates with all major EHR systems to improve how information is shared between patients and providers. Using HL7 and FHIR protocols, FormFast prefills data from the EHR into forms to expedite form completion and reduce errors.
Data and forms collected by FormFast can be shared with the EHR or other systems to provide real-time information to the care team before the patient even arrives for treatment.
Additionally, FormFast integrates with patient portals to provide forms capabilities, not typically offered by the patient portal, needed to improve pre-care data collection and EHR integration.
With best-of-breed forms features – like eSignature, image capture, dynamic field display, and more –FormFast is a “must-have” for enhancing your patient portal or EHR.
Expediting Care with Better Data Collection
Providing patients with more convenient ways to complete admissions forms, you will see an increase in patient engagement and a greater of percentage of patients who pre-register for treatment. A few benefits of eForms technology for pre-registration include:
- Save clinicians time by allowing patients to fill out information prior to their healthcare event.
- Allow users to provide longitudinal data, to provide patient history beyond a single encounter.
- Track critical information that will allow clinicians to reach out to patient between visits. This intervention can lead to a reduction in ER visits or miscommunication in care transition activities
- Contribute to shorter patient wait times by allowing staff to receive completed patient information in the pre-registration phase.
With mobile forms technology, patients can complete and review forms, checklists and educational materials at a time suitable for them and in an environment in which they feel comfortable.
This can help patients better understand their care plans, since patients absorb little of what is told to them in an office visit – 40-80% is forgotten immediately. Additionally, medical conditions and anxiety can alter a patient’s ability to recall medical information while in the clinical setting.
Completing forms in their home setting enables patients to provide more accurate information (such as family history and current medication usage) as they have the time and resources needed to review information with family members or caretakers.
Pre-registration was created to streamline admissions, not to complicate the process more. We look forward to sharing how FormFast’s solution is removing the all too common data collection headaches that exist today in the pre-registration process to make the most of the very important first step on the patient encounter cycle.
Don’t miss us at the HIMSS18 Interoperability Showcase where we will share a cancer imaging case to illustrate the importance of a better pre-registration process for patients and providers! Visit the HIMSS website for details.
Visit FormFast booth #4825 at HIMSS18 in Las Vegas. To schedule a meeting and to learn more, visit: FormFast.com/HIMSS18.
Interlace Health is a solutions company. We transform workflows by enabling seamless data capture and information exchange among providers, staff, and patients. Our clients increase operational efficiencies, reduce overhead, and improve staff and patient satisfaction.